Got questions about our street-ready collections or global service? Below you’ll find answers to everything from sizing to shipping. Can’t find what you need? Email our crew at [email protected] – we respond faster than street trends change.

PRODUCT QUESTIONS

What makes Weekend Offender collections different from regular streetwear?
Our urban armour is crafted for those who mean business. From the reinforced stitching on our Denim Jeans to the premium fabrics in our House Check Collection, every piece is built to withstand city life while making a statement. The SS24 Bestsellers and New: Spring/Summer 2024 collections continue this tradition with innovative designs that blend function with rebellious style.
How do I choose between your Classics and Mesh Collection?
Our Classics range offers timeless staples like Polo Shirts and Graphic Tees that form the foundation of any urban wardrobe. The Mesh Collection features technical fabrics with enhanced breathability – perfect for high-energy city living. When in doubt, mix both – our customers often pair Mesh Collection tops with Classics bottoms for contrast.
Is the Kidswear collection just smaller versions of adult styles?
No compromises here. Our Kidswear undergoes the same rigorous design process as adult collections, with reinforced knees on joggers and adjustable waistbands for growing rebels. The City Series and Graphic Tees for kids feature the same attention to detail you’d expect from our mainline.

SIZING & RETURNS

What if my Hoodies & Sweats don’t fit right?
We get it – urban gear needs to move with you. You’ve got 15 days from delivery to initiate returns. Email [email protected] with your order number and we’ll guide you through our no-BS process. Pro tip: Our sizing charts (available on each product page) are meticulously accurate – measure your best-fitting gear and compare before ordering.
Can I exchange my Jog Pants for a different size?
Absolutely. We’ll process size exchanges within the 15-day window as long as inventory is available. Include your preferred size in your return email and we’ll prioritise the swap. For Specials and limited-edition items, we recommend checking stock levels with us first.

ORDERS & SHIPPING

How fast will my Bags & Travel Accessories arrive?
Depends on your location and shipping choice:
Standard Shipping (£12.95): DHL/FedEx delivers in 10-15 business days after dispatch (1-2 day processing)
Free Shipping (orders over £50): EMS delivers within 15-25 business days
All orders ship from our Perth HQ (36 Glengarry Rd) with real-time tracking provided the moment your gear hits the road.
Why don’t you ship to parts of Asia?
Due to complex customs regulations in certain territories, we’ve temporarily paused shipments to select Asian destinations. We’re working on solutions to bring our Weekend Offender collections to these areas – check back for updates or sign up for our newsletter.
My tracking says delivered but my Denim Jeans aren’t here?
First, check with household members or building reception. Courier drivers often leave parcels in secure locations. If still missing, email us within 3 days of the “delivered” status and we’ll launch an investigation with DHL/FedEx/EMS. Tip: Opt for workplace delivery if possible – it has a 98% successful first-time delivery rate.

PAYMENTS & ACCOUNTS

What payment methods do you accept?
We take all major cards (Visa, MasterCard, JCB) and PayPal – because your money should move as freely as our Mesh Collection fabrics. All transactions are encrypted and we never store your full payment details.
Why was my card declined when ordering the City Series?
Most declines are bank-side security measures. Try these fixes:
1. Ensure your billing address matches exactly what your bank has on file
2. Contact your bank to approve international transactions (we’re based in Perth, GB)
3. Try PayPal as an alternative – it often bypasses these issues
Still stuck? Email us and we’ll manually check your order for any system flags.

STYLE ADVICE

How should I style your Graphic Tees for maximum impact?
The beauty of our Graphic Tees is their versatility. For street-ready looks: layer under our Hoodies & Sweats with the graphic peeking through. For smarter urban styling: pair with our Shirts left open. Pro tip from our design team: our Classics bottoms balance bold graphic tops perfectly.
Can I mix the House Check Collection with other patterns?
Absolutely – rebellion against fashion “rules” is what we’re about. The key is varying scale: pair our signature check (a large pattern) with smaller geometric prints from our Mesh Collection. When mixing, keep other elements simple – solid-color Bottoms or Denim Jeans anchor the look.

READY TO JOIN THE WEEKEND OFFENDER MOVEMENT?
Browse our collections now and experience streetwear that delivers worldwide attitude.